Privacy Policy

Last Updated: August 13, 2025

Introduction

Welcome to Whelper LLC ("Whelper," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Whelper (the "App") and our related services (collectively, the "Services").

If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at privacy@whelper.com.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

Information You Provide to Us

We collect information you voluntarily provide when you:

Register for an account
Create or update breeding profiles
Upload health records, documents, or images
Share data with collaborators
Contact us for support

This information includes:

Account Information:

Name
Email address
Password (encrypted)

Breeding and Pet Data:

Dog/puppy information (names, breeds, birthdates, microchip numbers)
Health records and veterinary information
Breeding records (heat cycles, pregnancies, whelping data)
Medical history and vaccination records
Weight tracking and growth data
Photos and documents you upload

Collaboration Information:

Names and email addresses of collaborators you invite
Sharing permissions and access levels

Information Collected Automatically

When you use our App, we automatically collect:

Device Information:

Device type, model, and manufacturer
Operating system and version
Unique device identifiers
Mobile network information
IP address
Time zone settings

Usage Information:

App features accessed
Frequency and duration of use
Click paths and interaction data
Error logs and performance data

Location Information:

Approximate location based on IP address

Information from Third Parties

We may receive information about you from:

Other users who invite you as a collaborator

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Create and manage your account
Store and organize your breeding and pet data
Enable collaboration features and data sharing
Sync data across your devices
Provide customer support

Communication

Send important updates about your account
Notify you about shared data or collaboration requests
Provide breeding reminders (heat cycles, vaccination dates)
Send technical notices and security alerts

Improvement and Development

Analyze usage patterns to improve the App
Develop new features and functionality
Fix bugs and technical issues
Conduct research and analytics

Legal and Safety

Comply with legal obligations
Enforce our Terms of Service
Protect against fraud and abuse
Ensure the security of our Services

Marketing (with your consent)

Send promotional communications about new features
Provide tips and best practices for breeding management
Share relevant industry news and updates

3. Information Sharing and Disclosure

We do not sell your personal information. We share your information only in the following circumstances:

With Your Consent

When you explicitly authorize sharing with collaborators
When you grant permission to share with third-party services
For testimonials or success stories (with your explicit consent)

Service Providers

We share information with trusted third-party service providers who assist us with:

Cloud hosting and data storage
Payment processing
Email delivery
Analytics and performance monitoring
Customer support tools
Security and fraud prevention

All service providers are contractually obligated to protect your information and use it only for providing services to us.

Legal Requirements

We may disclose information when required to:

Comply with applicable laws or regulations
Respond to valid legal requests (subpoenas, court orders)
Protect our rights, property, or safety
Investigate potential violations of our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and any choices you may have regarding your information.

Aggregated Information

We may share aggregated, non-identifying information about our users for business or research purposes.

4. Data Retention

We retain your information for as long as necessary to:

Maintain your account and provide Services
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

Breeding and health records you've marked as "archived" will be retained according to your preferences, as these may have long-term value for breeding programs.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Secure password requirements
Regular security audits and vulnerability assessments
Access controls and employee training
Secure data backup and disaster recovery procedures

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

Request a copy of your personal information
Export your breeding and health records in standard formats

Correction and Update

Access and update your account information
Correct inaccurate or incomplete data

Deletion

Request deletion of your account and personal information
Remove specific records or data points

Restriction and Objection

Limit how we use your information
Opt-out of marketing communications
Object to certain data processing activities

Withdrawal of Consent

Withdraw consent for optional data uses
Modify sharing permissions for collaborators

To exercise these rights, please contact us at privacy@whelper.com. We will respond to your request within 30 days.

7. International Data Transfers

Whelper LLC is based in the United States. If you access our Services from outside the United States, your information will be transferred to and processed in the United States. By using our Services, you consent to this transfer.

For users in the European Economic Area (EEA) or United Kingdom, we implement appropriate safeguards for international data transfers, including standard contractual clauses approved by the European Commission.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@whelper.com, and we will delete such information.

Users between 13 and 18 should use the App only with parental consent and supervision.

9. Third-Party Services

Our App may contain links to third-party websites or services (such as veterinary clinics or breeding associations). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

Analytics Services

We use analytics tools to understand App usage and improve our Services. These tools may collect information about your device and usage patterns. You can opt-out of analytics through your device settings or by contacting us.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Updating the "Last Updated" date
Sending an email notification
Displaying a prominent notice in the App

Your continued use of our Services after changes indicates acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Whelper LLC
Delaware, United States

Email: privacy@whelper.com
Support: support@whelper.com
Website: www.whelper.com

Data Protection Officer

For privacy-specific inquiries:
dpo@whelper.com

Supervisory Authorities

For EEA Residents:
You have the right to lodge a complaint with your local data protection authority. Contact details available at: https://edpb.europa.eu/about-edpb/board/members_en

For UK Residents:
Information Commissioner's Office
https://ico.org.uk/global/contact-us/

For California Residents:
California Privacy Protection Agency
https://cppa.ca.gov/

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Information We Collect

We collect the following categories of personal information:

Identifiers (name, email, phone)
Commercial information (subscription details)
Internet activity (usage data)
Geolocation data (if permitted)
Professional information (breeding business details)
Inferences about preferences

Your Rights

Right to know what information we collect
Right to delete your information
Right to opt-out of sales (we do not sell personal information)
Right to non-discrimination

To exercise these rights, contact us at privacy@whelper.com.

Authorized Agents

You may designate an authorized agent to make requests on your behalf. The agent must provide proof of authorization.

GDPR Compliance (EEA/UK Residents)

If you are located in the EEA or UK, the following additional terms apply:

Legal Basis for Processing

We process your personal information based on:

Contract: To provide our Services
Consent: For optional features and marketing
Legitimate Interests: For business operations and improvements
Legal Obligations: To comply with applicable laws

Data Subject Rights

In addition to the rights listed in Section 6, you have the right to:

Lodge a complaint with your supervisory authority
Withdraw consent at any time
Object to processing based on legitimate interests
Request restriction of processing
Data portability

Data Protection Officer

Contact our DPO at: dpo@whelper.com

International Transfers

We use Standard Contractual Clauses approved by the European Commission for data transfers outside the EEA.

Effective Date: August 13, 2025
Version: 1.0